VELO STAR FREIGHT POLICY
PARTS AND ACCESSORY FREIGHT ALLOWANCE (FOR APPROVED DEALERS ONLY)
Any merchandise that is missing pieces or damaged in transit must be communicated with your sales rep within 48 hours of receipt, so that a claim can be filed with our carrier. Please note as damaged on either the bill of lading or related documents. Provide copies of this documentation as well as photos of the damaged shipping cartons and damaged merchandise to your sales rep. Save all bills of lading, packing lists, shipping cartons and packing materials until this matter is resolved, as the carrier may request to see the damaged box(es) and merchandise. Velo Star is not responsible for creating a claim for any merchandise that was shipped collect.
LEVEL 1 $250.00 PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $250.00 WILL RECEIVE A 2% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS
ENTIRE ORDER MUST BE PAID ON TIME.
LEVEL 2 $500.00 PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $500.00 WILL RECEIVE A 4% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS.
ENTIRE ORDER MUST BE PAID ON TIME.
LEVEL 3 $1000.00 PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $1000.00 WILL RECEIVE A 6% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS.
ENTIRE ORDER MUST BE PAID ON TIME.
BOMBTRACK & WILIER BICYCLE/FRAME DOMESTIC FREIGHT POLICY
COMPLETE NON-HYBRID BIKES PER BIKE FLAT RATE: 1-4 UNITS $100, 5-9 UNITS $55
COMPLETE HYBRID BIKES PER BIKE FLAT RATE: 1-4 UNITS $200, 5-9 UNITS $150
FRAMESETS PER FRAME FLAT RATE: 1-4 UNITS $60, 5-9 UNITS $35
***PALLETIZED RATE WILL BE APPLIED IF LOWER RATE THAN FLAT RATE***
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WILIER BICYCLE/FRAME DIRECT SHIP FROM ITALY
COMPLETE NON-HYBRID BIKES: $150 PER BIKE FLAT RATE
COMPLETE HYBRID (EBIKES): $300 PER BIKE FLAT RATE
FRAMESETS: $85 PER FRAME FLAT RATE
**INVOICE MUST BE PAID WITHIN PAYMENT TERMS OR FLAT RATE WILL NOT APPLY**
** A MIX OF FRAMESETS AND BICYCLES QUALIFY FOR QUANTITY OF 10 OR MORE** (DOMESTIC SHIPMENTS ONLY)
**ALL INVOICES MUST BE PAID ON TIME TO RECEIVE THE APPLICABLE FREIGHT ALLOWANCE AND/OR FLAT FREIGHT RATE**
**FREIGHT ALLOWANCE APPLIES TO SHIPPABLE PRODUCT IN CONTINENTAL US ONLY**
**ALASKA, HAWAII, PUERTO RICO AND ALL INTERNATIONAL LOCATIONS ARE EXCLUDED FROM FLAT RATE SHIPPING AND FREIGHT ALLOWANCE PRICING**
*************VELO STAR IS NOT RESPONSIBLE FOR ANY RETURNED SHIPMENTS*************