VELO STAR WARRANTY POLICY



Velo Star manages all Action, Mitas, Tufo and Wilier warranties. All other vendors will handle warranties directly.
Please do not contact Velo Star for warranty-direct vendors.
All Velo Star-direct warranty claims must be submitted to your sales representative immediately upon noticing an issue.


The following must be included with your submission:

  • Filled out warranty form.
  • Proof Of Purchase.
  • Photo of serial number.
  • Photo/s of the problem area.
  • Bike and frame warranties must also include a photo of each side of the complete bike/frame.
  • If a sound or noise issue, a recording of the noise is helpful.

***Any missing pieces/items or damage to contents must be reported to your sales representative within 48 hours of receipt***


***Warranty does not cover labor costs***


***Any items purchased outside the US will not qualify for warranty support***

All photos must be in jpg format, be clear, close-up, and high-resolution. Screenshots, low-resolution and far away images will not be accepted.


Please contact your sales representative with any questions. Thank you.




WARRANTY DIRECT VENDORS


ALLENwww.allen.bike.com(800) 722-5536
CANE CREEKwww.canecreek.com(828)641-9560
DELTAwww.designbydelta.com(800)474-6615
FINISH LINEwww.finishlineusa.com(631)666-7300
GREENFIELDwww.greenfieldny.com516-623-9230
HORNITwww.hornit.com+ 44 (0)7307 168822
INNOVATIONwww.competitivecyclist.com(888)276-7130
KENDAwww.kendatire.com(614)866-9803
KMCwww.kmcchain.com(909)-392 2045
KOOL STOPwww.koolstop.com(503)636-4673
MAXIMAwww.maximausa.com(619) 449-5000
MAXXISwww.maxxis.com(678)407-6700
MID-ATLANTICwww.summittmg.com(301) 625-0800
MIRRYCLEwww.mirrycle.com(303)442-3212
MR. TUFFY www.mrtuffy.com(800)873-5009
MUCKY NUTZwww.muckynutz.com+44 (0) 1288 488060
ODIwww.odigrips.com(951)786-4755
PACEwww.pacesportswear.com(800)762-7223
PACELINEwww.pacelineproducts.com(888) 411-0287
PEDROSwww.pedros.com(978)657-7101
PINHEADwww.pinheadlocks.com(888)880-9080
POLARwww.polarbottle.com(303)440-0358
PRO GOLDwww.progoldmfr.com(800)795-9222
REMAwww.bike.rema-tiptop.com(201)768-4518
SCHWALBEwww.schwalbe.com(250)598-0397
SKSwww.sks-usa.com(618)-395-2400
SOMAwww.somafab.com
SPRINTECHwww.sprintech.eu+39 338 1455199
STA-TRUwww.statruwheels.com(714)432-0248
SUGINOwww.suginoltd.co.jp
TAKE-A-LOOKwww.takealookactive.com
THIRD EYEwww.thirdeyemirrors.com(925)524-6428
TOPEAKwww.topeak.com(800)250-3068
TRI FLOWwww.triflowlubricants.com (877)487-4356
VELOXwww.bikesomewhere.com
VUELTAwww.vueltausa.com(818)686-3466
WALDwww.waldsports.com (606)564-4078
WHEELS MFGwww.wheelsmfg.com(303)410-7336
WHITE LIGHTNINGwww.whitelighteningco.com(631)666-7391

VELO STAR WARRANTY


ACTIONwww.velostar.us(201)804-9090
MITASwww.velostar.us(201)804-9090
TUFOwww.velostar.us(201)804-9090
WILIERwww.velostar.us(201)804-9090